Privacy & Cookie Policy

Policy for Customers and Suppliers on the processing of personal data pursuant to Art. 13 of D. Lgs. 196/2003 and Art. 13 of the General Data Protection Regulation EU 2016/679

ViceVersaGroup S.R.L., with registered office in via Maglio del Rame, 19 - 24124 Bergamo, Italy (hereinafter referred to as the “Data Controller”), as Data Controller, informs you pursuant to Art. 13 of D. Lgs 196/03 (hereinafter referred to as the “Privacy Code ”) and to Art. 13 of the General Data Protection Regulation 2016/679 EU (hereinafter referred to as the “GDPR”) that your data will be processed in the manner below and for the following purposes.

Subject of the processing

The Data Controller processes personal data, such as name, surname, company name, address, telephone number, e-mail address, bank and payment details) - hereinafter referred to as the “personal data” or even “data”) that you have communicated on the occasion of pre-contractual activities or the conclusion of contracts for the supply of goods and / or services of the Data Controller.

Processing purpose

Your personal data are processed without your express consent (Article 24 subparas. a), b), c) of the Privacy Code and Art. 6 subpara. b), e) of the GDPR), for the following purposes.

  • Contractual purposes. Entering into contracts for the supply of goods and/or services of the Data Controller; fulfilling the pre-contractual, contractual and tax obligations deriving from relations with you.
  • Administrative and accounting purposes. For the purposes of the application of the provisions regarding the protection of personal data, the processing performed for administrative-accounting purposes are those related to the performance of organizational, administrative, financial and accounting activities, regardless of the nature of the data processed. In particular, these objectives are pursued by internal organizational activities, those functional to the fulfillment of contractual and pre-contractual obligations, the management of the employment relationship in all its phases, the keeping of accounting and the application of the rules on tax, trade union, social security, health, hygiene and safety at workplace matters.
  • Security purposes, pursuant to Legislative Decree No. no. 81/2008. With particular reference to the identification data freely given by the visitor/guest to our offices (name, surname, institution or company), the processing has the exclusive purpose of ensuring compliance with the corporate security procedures formally applied, even in force of the regulations in force (i.e. registration in the visitor register/database, assignment of temporary identification badge, applications of legal obligations in the field of safety at workplace).
  • Exercising the rights of the Data Controller and the right of defense in Court.

Processing methods

The processing of your personal data is carried out by means of the operations set forth in Art. 4 of the Privacy Code and Art. 4 no. 2) of the GDPR and more precisely: collection, registration, organization, storage, consultation, processing, amendment, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data. Your personal data are subjected to both paper and electronic and/or automated processing.
The Data Controller will process the personal data for the time necessary to fulfill the aforementioned purposes and in any case for no more than 20 years from the termination of the relationship for the purposes of service.

Access to data

Your data may be made accessible for the purposes referred to in para. 2 of this document to:

  • employees and collaborators authorized by the Data Controller
  • Data Processors and System Administrators designated by the Data Controller;
  • third-party companies or other subjects (for example, credit institutions, professional firms, consultants, insurance companies for the provision of insurance services, third party technical service providers, postal carriers, hosting providers, IT companies, communication agencies, etc.) that perform outsourced activities on behalf of the Data Controller, appointed, if necessary, as Processing Managers.
  • subjects that provide services for the management of the information system used by the Data Controller and telecommunications networks and that take care of the maintenance of the technological part (including emails);
  • freelancers, firms or companies in the field of assistance and consultancy relationships;
  • subjects that carry out checks, audits and certification of the activities carried out by the Data Controller;
  • competent authorities for the fulfillment of obligations of laws and/or provisions of public bodies, at their request.

Your data may also be processed, on behalf of the Customer, by professionals and/or companies in charge of carrying out technical, development, management and administrative - accounting activities.

Data transfer

The Data Controller processes personal data by implementing appropriate security measures to prevent unauthorized access, disclosure, amendment or destruction of personal data. Processing is carried out using IT and/or telematic tools, with organizational and with logic methods strictly related to the purposes shown.

Personal data are processed at the registered office of ViceVersaGroup S.R.L. and through the use of servers, which are made available by third-party providers and which are located within the European Union; for more information, please contact the Data Controller. In any case, it is understood that the Data Controller, if necessary, will have the right to move the servers even outside the EU. In this case, the Data Controller hereby ensures that the transfer of non-EU data will take place in accordance with the applicable legal provisions, subject to the signature of contracts that provide for the procedures set out in Chapter V of the GDPR.

Nature of providing data and consequences of refusing to answer

With regard to the data that we are obliged to know, in order to fulfill the obligations arising from existing contracts and obligations under laws, regulations, community legislation or provisions issued by the Authorities legitimated by law and by supervisory and control bodies, failure to provide such data will make it impossible to establish or continue the relationship, in so far as such data are necessary for its execution.

Rights of the Data Subject

In your capacity as the Data Subject, you have the rights set forth in Articles 15-21 of the GDPR and specifically: obtaining confirmation of the existence of data, knowing data content and origin, verifying data accuracy, requesting data integration, updating, correction, deletion, limitation of processing, portability, and opposing, for legitimate reasons, to their processing. Where applicable, Data Subject also has the right data are forgotten, as well as the right to complain to the Guarantor.

How to exercise the rights

You can exercise your rights at any time by sending:

  • a registered letter with acknowledgment of receipt to ViceVersaGroup S.R.L., via Maglio del Rame 19 - 24124 Bergamo, Italy;
  • an e-mail to

The updated list of Data Processors and Data Managers is kept at the registered office of the Data Controller.

Cookie Law

This website uses technical and analytics cookies, including third-party cookies. Please read our disclosure on cookies.

Disclosure pursuant to Article 13 of Italian Legislative Decree No. 196/2003

This disclosure refers to the website (hereinafter referred to as “website”) and is addressed to all parties that access that website.
This disclosure does not refer to other websites that the user may access through hypertext links located on the website, which will be subject to the regulations set forth in the respective privacy policies.

What is a cookie?

Cookies are small files of text (letters and/or numbers) sent by the websites you visit to your device (computer, tablet, smartphone, notebook, etc.), where they are saved. They are then sent back to the same websites when you visit them again, for the purpose of computerised authentication, session monitoring and saving information on the websites. Cookies may also be used to monitor navigation and to collect data on preferences, habits and personal choices that can be used to reconstruct detailed consumer profiles.

What are the different types of cookies?

When you visit this website, you may receive cookies from the website itself (“first-party”) and cookies from websites managed by other organisations (“third-party”). The presence of third-party cookies means that cookies are sent from and to the websites managed by such third parties. The management of information collected by “third parties” is governed by the relative disclosures, which should therefore be referred to for information.

There are two main categories of cookies:

  • Technical Cookies: these cookies improve and simplify the user’s navigation on a website. They may be broken down into functionality cookies, which enable the user to navigate based on a series of selected criteria (for example, the language); transient or session cookies, which make it possible to navigate and use the website normally; and analytics cookies, similar to technical cookies when used directly by the website manager to collect aggregate information about the number of users and how they use the website;
  • Profiling Cookies: these cookies are intended create profiles about the user, which are used for commercial and advertising purposes (e.g., displaying advertising that fits the preferences expressed by the user while browsing).

Why does ViceVersaGroup snc use cookies?

The website uses only technical cookies and analytics cookies for the following purposes:

  • the proper functioning of the website. Without this type of cookie, it would not be possible to use website services such as filling out request forms (estimate, appointment, information), and registration forms (newsletter)
  • to collect information in anonymous, aggregate form on user navigation, which is used to calculate and improve the website’s services (e.g., Google Analytics)
  • to save user choices in order to simplify navigation on the website. The information collected is in anonymous form (e.g., selection of the website language)
    The types of cookies specified above do not collect information that can be used for commercial or advertising purposes.

The website uses the following cookies:

Granting of consent

The user consents to the use of cookies while continuing to use the website, either by carrying out an action by selecting an element located on the page below the banner (for example by clicking on an image or a link) or by clicking "OK" on the banner.

Cookie Duration

This depends on the type of cookie. Most cookies are session cookies, which are deleted when you close the browser. Persistent cookies (e.g., selection of website language) typically expire in 30 days to a maximum of 24 months. Some software (e.g., Google Analytics) may place permanent cookies.

How to manage cookies on your computer

It is possible to disable cookies from the browser settings menu.
Please note that once they are disabled, the website may lose some functions that make navigation easier for users. Instructions are provided below for the most widely used browsers:

This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the Privacy & Cookies Policy. If you want to know more or withdraw your consent to all or some of the cookies, please refer to the Privacy & Cookies Policy.
By closing this banner, scrolling this page, continuing to use the website, either by carrying out an action by selecting an element located on the page below the banner (for example by clicking on an image or a link) or by clicking "OK" on the banner, you agree to the use of cookies.